Why do Microsoft Store app icons turn white in Win10 system?
Many Windows 10 users have reported a common issue where the icons of the applications downloaded from the Microsoft Store turn white. This issue can be frustrating as it makes it difficult to identify and access the apps. However, there are several potential causes for this problem, ranging from minor glitches to more complex system issues. In this article, we will explore some of the possible reasons for the white app icons and provide solutions to resolve the problem.
1. Restart the computer
In some cases, a simple restart can fix the white app icon issue. Restarting the computer will clear temporary files and refresh the system, which might resolve the problem. To restart your computer, click on the "Start" button in the bottom-left corner of the screen, then select "Restart" from the power options menu.
2. Check for Windows updates
Outdated software can cause various issues on your computer, including problems with app icons. It is essential to keep your Windows 10 system updated with the latest patches and bug fixes. To check for updates, go to Settings by clicking on the "Start" button and then selecting the gear-shaped icon. In the Settings window, click on "Update & Security" and then select "Windows Update." Click on the "Check for updates" button and install any available updates.
3. Reset the Microsoft Store cache
The Microsoft Store cache stores essential files and data related to downloaded apps. Corrupted cache files can cause issues with app icons. Resetting the Microsoft Store cache can fix the problem. Open the "Command Prompt" by right-clicking on the Start button and selecting "Command Prompt." Type the following command and press Enter:
wsreset.exe
This command will clear the Microsoft Store cache and restart the store.
4. Reinstall the app
If resetting the Microsoft Store cache did not resolve the issue, you can try reinstalling the problematic app. To uninstall the app, right-click on the Start button and select "Apps and Features." Locate the app from the list, click on it, and select "Uninstall." After the uninstallation is complete, open the Microsoft Store again and download the app once more.
5. Run the Windows Store Apps troubleshooter
Windows 10 has built-in troubleshooters that can help diagnose and fix various issues with the system. Running the Windows Store Apps troubleshooter may resolve the problem with the white app icons. To access the troubleshooter, go to Settings, click on "Update & Security," and select "Troubleshoot" from the left menu. Find and run the "Windows Store Apps" troubleshooter and follow the on-screen instructions to fix any detected problems.
6. Check system compatibility
In some instances, app icons may turn white due to compatibility issues between the app and the operating system. It is crucial to ensure that the app you are trying to install is compatible with your version of Windows 10. Check the system requirements of the app on the Microsoft Store page and verify that your computer meets those requirements. If the compatibility issue persists, contact the app developer for further assistance or look for alternative apps that are compatible with your system.
Conclusion
Experiencing white app icons in the Microsoft Store on your Windows 10 system can be frustrating, but there are several solutions available to fix the problem. Restarting the computer, checking for updates, resetting the Microsoft Store cache, reinstalling the app, running the Windows Store Apps troubleshooter, and checking system compatibility are some of the methods to resolve this issue. By following these steps, you can hopefully regain access to the applications and enjoy a hassle-free Windows 10 experience.